1. What products does your company offer?
We are selling coffee and coffee’s accessories. In our coffee collection, we offer green whole beans, roasted whole beans, ground coffee, instant coffee and 3in1 instant coffee.
2. What does it mean tailor-made coffee?
It means that our customers can choose what coffee varieties they want to buy, how to mix Robusta and Arabica with desired percentage as well as roasting level and how they brew their coffee. Our recommendations are 70/30 arabica/robusta roasting level 4 with drip machine coffee.
3 .Where is your coffee original source?
Our coffee is single origin from Vietnam. With the long history of producing coffee since 1875, Vietnam is the second largest coffee producer in the world and the biggest robusta coffee production
4. Where can I try your coffee before ordering them?
You can just order coffee on our website, when you do not like the taste, you can ask for refund. We will refund your money within 3 days after we handled your case.
5. What is cash refund?
At Cela coffee, when customers do not like the taste of our coffee, they can ask for refund by cash, we will refund within 3 working days.